Effective Date: July 16, 2026
Thank you for your purchase from Jo-Phe LLC.
Order Processing
Orders are typically processed within 2–5 business days after payment has been received.
Orders placed on weekends or holidays will begin processing on the next business day.
Shipping
We ship throughout the United States. International shipping may be available depending on your location.
Shipping costs are calculated during checkout based on the destination and shipping method selected.
Delivery Times
Estimated delivery times are:
Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us. We will work with the shipping carrier to help locate your shipment.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
Damaged Shipments
If your order arrives damaged, please contact us within 14 days of delivery and include photographs of the package and the damaged item so we can assist you promptly.
Thank you for supporting independent creators. We appreciate your purchase and look forward to bringing our stories to you — visit our Book page to learn more about Ms. Right On!